gilt groupe Consumer Complaints All Reviews

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gilt groupe Reviews

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  • Dishonest merchant with pathetic customer service



    I purchased an inexpensive canvas from gilt.com. I was shocked when I received the notification that it would take 2.5 to 3 months for the item to ship. I quickly proceeded to contact them and request that the order be cancelled. The response was that given that the item was in their warehouse and was being prepared for shipment, they couldn't cancel the order. Really?!?!? An endless exchange of emails nad phone calls back and forth - all indicating that the order cannot be canceled as the item is being prepared to be shipped and that it would arrive in February...3 MONTHS from now!!!... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    liege168's Picture   liege168    0 Comments   Comments


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